tag:blogger.com,1999:blog-91134372024-02-20T12:10:30.440-06:00VerbaCom - PRESENTATIONS BLOGWelcome to the VerbaCom® Blog for individuals interested in topics relating to public speaking, presentations, leadership and communications for professional development as the basis for personal success.IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-9113437.post-672434065995266772012-05-15T17:33:00.002-05:002012-05-15T17:33:38.862-05:00The Q & A Session<span style="font-family: Arial, Helvetica, sans-serif;">The Question and Answer session after your presentation can be unsettling, especially if you're anxious about the kinds of questions you may be asked. A good presenter tries to anticipate questions from the audience during the process of preparing for the talk, and in doing so, do some research to be able to address possible unanticipated questions. This alone, can you maintain poise and confidence. A good rule of thumb is, if you KNOW your subject matter and overall presentation with all the specifics behind your statements, you should do fine. Here are some tips to help you survive a Q & A session:</span><br />
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<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">Be sure you understand the question. You may have to repeat it or reword it. In answering it, be brief clear, concise and to the point. No more, no less.</span></li>
</ul>
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<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">As you're answering a question, target it towards the overall interests of the majority of the group. If a top decision maker is present, consider answering what that person may also find interesting or relevant.</span></li>
</ul>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqySFXK7ONlPU-7rzamN9ioYNRj07QWLgGN-1A0jU4lAtQTjCA5-qGBBHkqW70sGkrhHZQCeVGcERMdhNOXLztpqPaE9z_4ypZR9UyOfdsVTeiw9kLDAAy2EetDkI0BWw7URlmwQ/s1600/MP900285181%5B1%5D.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqySFXK7ONlPU-7rzamN9ioYNRj07QWLgGN-1A0jU4lAtQTjCA5-qGBBHkqW70sGkrhHZQCeVGcERMdhNOXLztpqPaE9z_4ypZR9UyOfdsVTeiw9kLDAAy2EetDkI0BWw7URlmwQ/s320/MP900285181%5B1%5D.JPG" width="320" /></a></div>
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<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">The Question & Answer session is usually after the presentation. Often, the time allotted to answer questions is limited to, say, 5 or 10 minutes which limits the number of questions that can be addressed. A good way to control the number of questions is to have people write questions on a piece of paper and pass them up to you the lectern. This allows you a few moments to not only preview and think about a reply and it also allows you to be more selective in which question to answer and as well how "in depth" you will go into it. </span></li>
</ul>
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<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">If you don't have an answer or don't know about a certain area within the question, <strong>say so</strong>! The audience will respect you for being candid. <strong>Never try to fudge your way with a "white lie" or by side stepping the answer with an impromptu, long winded answer.</strong> People know when they're being fooled. Just admit that "I'm not familiar with that aspect" or "Frankly, I don't know" and promise to find out and to get back with them within a day or two. By all means do so! You don't want to lose your credibility. </span></li>
</ul>
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<ul>
<li><span style="font-family: Arial, Helvetica, sans-serif;">If a question requires a lot of detail, irrelevant to the topic at hand or may require a personalized reply, offer to meet after the session is over or during the break. Exchanging contact information is also an option where you both can discuss the question away from the venue with less time limitations or distractions.</span></li>
</ul>
<span style="font-family: Arial;">The Question and Answer session is a great opportunity to shine. All it takes is being well prepared with the knowledge of the subject matter in your presentation and knowing the overall presentation itself, backwards and forwards, so that you can revert to any part of your presentation and expand on any statement within it. You will appear to answer with authority, poise and confidence. Think it's easier said than done? Not really. Remember, YOU are the one being asked to speak, probably because it was felt that you have the knowledge and expertise on the subject matter that the audience wants you to share. Give yourself that. It's a privilege and rather humbling to be able to share with others who want to hear about what you know. </span><br />IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-3300613025581097912012-02-27T10:14:00.000-06:002012-02-27T10:14:46.963-06:00Public Speaking: 10 Keys for Correct Lectern Etiquette<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEijgUOagn7NSvqf7dkoBInofscq9U-3R1R5E8NY4ugpHt7Cin0GhpWb7sLLvQ-1_N-3AYOYOGpupIg1MsGurjK5h63zFNzsTcE1zss-YhDZw96i4bYqUK-vCYNQStFfqOJ4CstEaw/s1600/lectern1.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="134" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEijgUOagn7NSvqf7dkoBInofscq9U-3R1R5E8NY4ugpHt7Cin0GhpWb7sLLvQ-1_N-3AYOYOGpupIg1MsGurjK5h63zFNzsTcE1zss-YhDZw96i4bYqUK-vCYNQStFfqOJ4CstEaw/s200/lectern1.jpg" width="200" /></a></div><div style="text-align: center;"><br />
</div>Great speakers are natural and have an individual style. Style, however, is very different from protocol. As a speaker, you can destroy your credibility with poor lectern etiquette. Here are some tips for delivering professional presentations:<br />
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<ol><li><strong>Do not lean on the lectern.</strong> The lectern is there to hold notes, hide awards, and to support the microphone and other electronic devices. It is not a leaning post. Holding on to it with a white-knuckle grip announces to the audience you are nervous. Stand straight, a few inches away from the lectern, with both feet firmly on the ground.</li>
<li><strong>Gentlemen button coats.</strong> A buttoned suit jacket is a must for male speakers. During the speech, keep it buttoned if the speech is formal and/or does not require any arm waving or extreme body movement. Women may also button their jackets, however, because women's styles vary, a buttoned jacket is not required; women suffer enough having to wear high heels.</li>
<li><strong>Shake hands with the person who introduced you.</strong> In days gone by, when a person approached the lectern after the introduction, the introducer handed over control of the meeting by passing the gavel to the person being introduced. Today, with a handshake, control of the lectern occurs symbolically while giving an appearance of continuity and friendship. It is rude to both the speaker and audience to introduce a speaker and then leave the lectern unattended as the speaker approaches. The lectern or podium is the focus of the audience's attention; do not jeopardize the professionalism of your event by leaving it unattended.</li>
<li><strong>Always thank the introducer and greet the audience.</strong> Proper etiquette requires good manners. Before beginning your speech, it is polite to thank the person who introduced you and to greet the audience making a special greeting to dignitaries, government officials, and other special attendees. Remember you were invited and consider it a privilege.</li>
<li><strong>Familiarize yourself with proper introduction techniques.</strong> Learn proper introduction techniques and practice choreography at the lectern before-hand, if possible. The introducer and the guest speaker should not appear to be dancing as they exchange positions.</li>
<li><strong>Do not apologize for lack of preparation.</strong> There is no substitute for preparedness, however, there are times when preparation is not possible. Never apologize for lack of preparation! This insults the audience who will be wondering why you showed up and why you are wasting their time if you are not prepared. Cancel or postpone the engagement or, when this is not possible, take a few minutes to gather your thoughts, outline them on paper, and proceed with your speech. Chances are no one will even notice you are unprepared so why make it a point to tell them? If you are frequently called upon to speak at a moment's notice, prepare a "pocket" speech you can pull out and give anytime, anywhere, with variation.</li>
<li><strong>Eliminate distracting habits and verbal crutches.</strong> Those uhs, ahs, and ums can be very distracting and annoying. Practice your speech and record it to identify verbal crutches. Jitters can create havoc on your nervous system without you even knowing it. Nervous distractions like jiggling, tapping, hand clutching, etcetera, can detract from your talk. Learn good speaking posture, slow down, take a few deep breathes, and exhale any uneasiness. If you have a great speech and have practiced it, concentrate on relating your message to the audience, rather than how it is going to be received. Your delivery will appear natural and effortless if you concentrate on delivering your message with enthusiasm and sincerity.</li>
<li><strong>Every gesture, look, motion, and sound should have a purpose.</strong> Although body movement can enhance a message, movement that is made for the sole purpose of movement appears unnatural and awkward. Use hand and body movement to emphasize a point or to help the audience visualize. Naturalness comes with knowing your speech and practice. Practice relating the concept of your speech rather than practicing gestures. This technique brings out the natural you.</li>
<li><strong>Do not lose eye contact.</strong> Some talks are made to be read, others are not. Whether your notes are for reference only or meant to be read, poor eye contact is distracting. Good eye contact is a learned skill; practice.</li>
<li><strong>Do not thank your audience.</strong> As children, we were taught that it is polite to say thank you. It still is but, after a speech, it is erroneously used to fill in the space after the last word has been uttered. As you have already thanked everyone at the beginning of your speech, deliver a powerful closing, then simply turn it over to the next person with a smile and a handshake.</li>
</ol><br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2010-12 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com5tag:blogger.com,1999:blog-9113437.post-22889523948633397102011-06-10T15:52:00.087-05:002011-07-18T12:00:12.794-05:00What To Do When You're Losing Your Audience<div align="center"></div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><br />
</div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiCzaPqp3vmOPDJKJRceqscnqrTD9N5eLFYIf7abYbhCikg4U8Z_5hRQdwwgRJLJTZsKDSIE8LXbcO_EmTDlMYEnKFaSdcjbsAYIoLzykWEafcSX4iI6oMpoY3eoLa8OTxygx0QXQ/s1600/MP900316763%255B1%255D.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="182" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiCzaPqp3vmOPDJKJRceqscnqrTD9N5eLFYIf7abYbhCikg4U8Z_5hRQdwwgRJLJTZsKDSIE8LXbcO_EmTDlMYEnKFaSdcjbsAYIoLzykWEafcSX4iI6oMpoY3eoLa8OTxygx0QXQ/s200/MP900316763%255B1%255D.jpg" t8="true" width="200" /></a></div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><span style="font-family: "Times New Roman", "serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"><span style="font-family: "Times New Roman", "serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"><stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"></path><lock aspectratio="t" v:ext="edit"></lock></shapetype><span style="font-family: "Times New Roman", "serif"; font-size: 12pt; mso-ansi-language: EN-US; mso-bidi-language: AR-SA; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-US;"><shapetype coordsize="21600,21600" filled="f" id="_x0000_t75" o:preferrelative="t" o:spt="75" path="m@4@5l@4@11@9@11@9@5xe" stroked="f"><stroke joinstyle="miter"></stroke><formulas><f eqn="if lineDrawn pixelLineWidth 0"></f><f eqn="sum @0 1 0"></f><f eqn="sum 0 0 @1"></f><f eqn="prod @2 1 2"></f><f eqn="prod @3 21600 pixelWidth"></f><f eqn="prod @3 21600 pixelHeight"></f><f eqn="sum @0 0 1"></f><f eqn="prod @6 1 2"></f><f eqn="prod @7 21600 pixelWidth"></f><f eqn="sum @8 21600 0"></f><f eqn="prod @7 21600 pixelHeight"></f><f eqn="sum @10 21600 0"></f></formulas><path gradientshapeok="t" o:connecttype="rect" o:extrusionok="f"></path><lock aspectratio="t" v:ext="edit"></lock></shapetype><shape id="_x0000_i1025" style="height: 159.75pt; width: 240pt;" type="#_x0000_t75"><imagedata o:title="Poor presentation" src="file:///C:\Users\Irene\AppData\Local\Temp\msohtmlclip1\01\clip_image001.jpg"></imagedata></shape></span></span></span><span style="font-size: large;"><strong>L</strong><span style="font-size: small;">osing the audience is one of the most terrifying experiences all presenters want to avoid. Fi</span></span><span style="font-size: small;">rst of all, you have to make sure you know it's even happening. It's great to focus on your message but as you're delivering your message, make sure you simultaneously scan your audience looking for "clues" indicating boredom, negative body language, etc. "Salvage" techniques you use as you're losing your audience depends on the audience, purpose of the talk, and topic. For example, techniques you use to "wake up" a group of <strong>high schoolers</strong> are different from those you use when speaking to a <strong>Board of Directors</strong>. </span></div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><br />
</div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><strong><span style="font-size: large;">I</span></strong>n any case, realizing you're losing your audience and doing something about it <em><strong>early on</strong></em>, is critical. Once you've lost the audience, however, it's next to impossible to <em><strong>bring it back</strong></em> and you can kiss the lectern goodbye. If that's the case, determining <strong>why </strong>you lost your audience in the first place, is the key to preventing it from happening in the future. Was it because of a poor delivery or was it because of a presentation that was unorganized, hard to follow or not relevant to the interests of the audience? Rather than beating yourself up, learn from the experience and focus on the future using these tips before you get behind the lectern:</div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><br />
</div><ul><li><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><strong>Ask an SME, colleage or someone who is successful in getting his/her message across to evaluate you.</strong> Make sure this person <em><strong>knows what to look for</strong></em> and has a proven record of presentation saavy and know-how.</div></li>
<li><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><strong>Seek someone who will be candid and honest with their evaluation of your presentation and delivery.</strong> Often <em><strong>what we think and do is usually very different from what the audience sees, perceives and thinks</strong></em>. Take the suggestions seriously, smooth out the rough edges, and rehearse in front of a mirror or use a video camera or audio recorder. Keep rehearsing until you feel confident with yourself and your material. You want to <em><strong>flow effortlessly.</strong></em></div></li>
</ul><ul><li><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><strong>Welcome the feedback, good or bad.</strong> The feedback can be invaluable and, if taken seriously, you'll definitely reap the reward of a great applause. <em><strong>How can you grow and improve as a presenter if you don't know what areas need improvement?</strong></em> This is not the time to be thin-skinned. Don't take it personal. It's not about you, <em><strong>it's about your message.</strong></em></div></li>
</ul><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;">Getting good feedback as you develop your skills in the creation of a dynamic presentation and in it's delivery, definitely increases the chances that your listeners will stay engaged and interested when the big day comes to present.</div>Contributor:<br />
<div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><br />
</div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;">Irene P. Zucker</div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;">VerbaCom® Executive Development</div><a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-86264682601232241142011-05-26T14:54:00.003-05:002011-07-18T11:45:52.310-05:00What is a Program Agenda?<div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNped98RYCp6T9UtrhKRF4RVda0e0XvULjFqTOWzIg3Clyfx1Mo9z5UAhpLA5ETNqCDM5PGROnx53Rp25Zrld9C4LR2RWnrpwSh2QzFrHxAYZ0xamGJ5tLcugdQMK4HDciUEnpmg/s1600/j0411819.jpg" imageanchor="1" style="clear: left; cssfloat: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="200" q6="true" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNped98RYCp6T9UtrhKRF4RVda0e0XvULjFqTOWzIg3Clyfx1Mo9z5UAhpLA5ETNqCDM5PGROnx53Rp25Zrld9C4LR2RWnrpwSh2QzFrHxAYZ0xamGJ5tLcugdQMK4HDciUEnpmg/s200/j0411819.jpg" width="132" /></a>Before getting into the details about a <strong><span style="color: #3d85c6;">Program Agenda</span></strong>, I thought it best to define it. First of all, the overall schedule of events that occur during an event gathering is called a <span style="color: #3d85c6;"><strong>Program</strong></span>. The <em>written</em> schedule of planned activities, their duration, and person(s) assigned to present or lead that activity within the Program, is called the <strong><span style="color: #3d85c6;">Agenda</span> </strong>or the <span style="color: #0b5394;">a</span><strong><span style="color: #3d85c6;">genda of the program itself</span>.</strong><br />
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The Program Agenda serves two purposes: 1) as an outline or roadmap of the activities that the attendees can expect to occur during the gathering and 2) as a visual guide for the presenters themselves, to help them know where they <em>fit</em> in the overall Program and how much time is allotted for their respective presentation or activity. A Program Agenda shows the <em>duration</em> of each activity on the Program so that it starts and finishes on time, and <em>flows. </em><br />
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From start to closing, the entire Program can take anywhere from an hour to a full day or more, depending on its purpose. The gathering can take the form of a meeting or a more formal event that is usually put together by an organization or company. Program Agendas are often used in functions that include a sit down meal. A Master of Ceremonies (Emcee) is often used as a coordinator or orchestrator of the Program. He/she serves as the glue between each activity, helping the attendees enjoy the Program by explaining who or what's up next on the Agenda. A good Emcee follows a carefully designed Program Agenda, keeping the Program <em>flowing and on time, while maintaining an upbeat mood. </em>The Program Agenda acts as a roadmap for the Emcee (and presenters) to follow and a framework for attendees as to what is going on in real time. <br />
<br />
With careful planning and dynamic execution of your Program Agenda, chances are you will "nail it" and all the participants, sponsors and attendees will be looking forward to next year's event.</div><br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
<div class="separator" style="clear: both; text-align: center;"><br />
</div>©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-57453745573515915462011-05-17T22:04:00.363-05:002011-05-26T15:23:09.387-05:00Why Formal Training Always Trumps Experience <br />
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<div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;">While attending a networker recently, I met, Phil, a born and raised Texan, who was President and founder of a medium-sized company where he had carved a niche in the real estate commercial market. He came across as confident, knowledgeable about his service. We immediately dived into the usual small talk. I went first, asking the usual questions, like "What do you do there?" and "How old is your company?" He had started his company 5 years earlier and, after conquering many challenges, a lot of hard work and persistence, he boasted his best year's earnings of $2 million, after which he asked me "...and what do you do?"<br />
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</div><div style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none;"></div>I gave my elevator speech ending with "We help executives at all levels, gain the confidence and professionalism they need to present before any group, any size, any where." I then handed him my card. He looked at it saying, "Public Speaking Coaching and Training. Well, Sir, that's something many people need...it's a good skill to know." I agreed. He then added while looking at my card, "Why...I've been speakin' for 15 years in front of all kinda groups and I make presentations at events that I sponsor in the community and to my employees all the time, and you know what? ...I don't get nervous and nobody has ever told me my presentations stink. In fact, I get asked to come to speak to community groups all the time. While I don't need coaching or training myself, this is a great skill to know." Then he smiled, saying it was good meeting me as he put my card in his pocket.<br />
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This is common dialogue when it comes to the subject of public speaking formal training. Experience is great and should <em>never</em> be belittled, BUT knowledge through formal training by a professional expert in the field of public speaking, coupled with experience, contributes to one's success in delivering an effective and powerful presentation. Given a choice, formal public speaking training always trumps experience in "winging it" or "just getting out there over and over". Other speakers believe that it's <em>who they are,</em> that's important. <br />
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Unfortunately, "experience only" advocates and the "who they are" proponents, <em>don't know, that they don't know</em> about <em>what to do</em>, <em>what to say</em> and <em>how to say it properly</em>, in front of an audience when it comes to making a presentation. This can be a very painful experience for the audience.<br />
<br />
Here are some considerations:<br />
<br />
1. If you are the President and large contributor of sponsorships to an organization, do you actually believe that people are going to approach you after your "marginal quality" presentation and tell you that your presentation was awful? Nope. Most people are kind and save their remarks about your presentation for later discussions among themselves. You heard them before, like, "Geez! That was boring!" or "Did you follow that?" or "What a waste of time!"<br />
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2. If you've never had formal training, have you ever noticed how you get an anxiety attack just before the presentation no matter how much you have rehearsed? Every wonder why? All the rehearsing in the world will not fool your subconscious into thinking that you know what you're doing. No one likes to feel that they're making a fool of themselves in front of people, especially if they don't realize that it's happening! It's the <em><strong>Don't-know-that-you-don't-know</strong></em> Syndrome attacking from your subconscious.<br />
<br />
Trying to convince yourself that "Practice makes perfect" won't help either because, as your subconscious will remind you, "you don't even know if you are rehearsing the right things!" Every speaker's worst nightmare is being unaware of mistakes in delivery that are causing a loss of credibility in front of the audience. Cure: Big dose of knowledge by an expert that can coach you in <em>what to do</em>, <em>what to say</em> and <em>how to say it</em>, so that you <strong>do</strong> <em><strong>know-that-you-know</strong></em> what you're doing, will free you to focus on the presentation itself and not on how you're going to come across to the audience.<br />
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3. Then there's complacency. As an example, there is John, IT Manager, for a large software company who's worked his way up the ladder through numerous certifications, hard work and experience. Although he's had no formal presentation skills training, he presents before the CEO, CIO, and VP often and feels he doesn't need formal training because management, he says, doesn't care about "ah's" or gestures or pretty slides. Management wants facts and updates of viable information. Period. He believes he's doing just fine, thank you. John's <em>is</em> doing great...for now. He's in a comfort zone. Yes, he's doing a great job...inside the confines of that company world. Outside that company, things could be quite different. Sooner or later, there will come an opportunity to present to that outside world (at a conference, to a potential client, or to a potential employer) which will require a different set of delivery skills and approaches. What then?<br />
<br />
4. It's very likely that there are people in your audience who have had formal presentation training and are aware of the in's and out's of a good presentation and its delivery. Odds are pretty good that these are heads of corporations, companies or organizations that may be your next business client, associate or sponsor. Impressions here can be critical.<br />
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For sure, once acquired, excellent oral communication skills become part of your "brand" as a professional, no matter where you are. A dynamic presentation is always a great way to make a good impression, demonstrating your professionalism, knowledge, self-confidence and expertise. Experience is always good, but when coupled with knowledge about formal public speaking techniques, your credibility in any field is enhanced - even yours, Phil.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
©2011 VerbaCom®<br />
<div class="separator" style="border-bottom: medium none; border-left: medium none; border-right: medium none; border-top: medium none; clear: both; text-align: center;"></div>IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-1823657790353797922011-03-08T15:43:00.001-06:002011-03-08T15:49:46.997-06:006 Critical Questions to Ask When Preparing Your Program AgendaCritical Questions to ask to avoid disastrous Program Events. When creating your Program Agenda, there are several elements that you need to know about, whether it’s a simple Event or a more complex Program involving several presenters. Here are some critical questions you will need to resolve before creating your Program Agenda:<br />
<br />
<div> </div><ol><li>How much time will be allotted for the Event? What are the start and ending times?</li>
<li>What type of function is it? Is it an awards banquet with several recipients? Is it a reception honoring a person or persons? A dinner program highlighting a Keynote speaker’s expertise or simply to entertain? Or is it an extended Event with various presenters throughout the day in a Conference setting? The type will determine not only time related issues but also the logistics of sequencing and grouping of presenters.</li>
<li>Who are your primary sponsors? Usually there are one or two “top” funders of your Event with others involved at a second or third tier level. Primary sponsors usually are recognized and asked to say a few words at the opening and second tier sponsors are recognized at the closing portion of the Event. Key sponsor representatives who are seated in the audience are sometimes asked to stand up for recognition and applause. In more sophisticated Events, sponsors are highlighted via pre-recorded videos on screens shown at strategic times during the Event.</li>
<li>Who is the CEO, Director or President of the organization hosting this program? Will he/she be present at the Event? What is his/her correct title? Is he/she planning to be on the Program?</li>
<li>Will there be a Keynote speaker? He/she is usually the highlight of the Event. Make sure this speaker doesn’t steal the limelight from the purpose of the Event and celebrated persons (like award recipients) in the program. Correct placement on the Agenda is everything here.</li>
<li>Will there be a special mention of someone or some thing?</li>
</ol><br />
The answers to these questions are going to determine the structure and timing of the events in your Agenda.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-43885239675116081202011-02-11T17:46:00.010-06:002011-03-10T16:56:29.842-06:00The Master of Ceremonies Toolkit: Planning a Flawless Program<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuzqALWwXQ07KSVUF2RPvK_AKsh2vlhY0kgWv7ktVp-XD3MhCTtgmt-noQHqJnTfIy7_0MkfyuY_llZGQtapSAoouA8Mc4zE0SaH_FwY2x6NyuokNAWG3HnsFR4iXzNwdvIatYLQ/s1600/j0411829.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="130" q6="true" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiuzqALWwXQ07KSVUF2RPvK_AKsh2vlhY0kgWv7ktVp-XD3MhCTtgmt-noQHqJnTfIy7_0MkfyuY_llZGQtapSAoouA8Mc4zE0SaH_FwY2x6NyuokNAWG3HnsFR4iXzNwdvIatYLQ/s200/j0411829.jpg" width="200" /></a></div>Have you attended a formal luncheon or banquet lately? Did you enjoy the program? What feeling did you have when you left the event? Was it positive (glad you attended), negative (boring and a waste of time and money), neither (your body was there, you think)? Have you attended an event lately and found that most of the "audience" consisted of glasses filled with iced tea and salads ready to listen quietly?<br />
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We all attend banquets, luncheons, and other public speaking events for a variety of reasons. Some are great, some are far from it. We all have busy schedules and we usually have better things to do than to sit through a boring, long-winded speaker in a program that is poorly executed and unprofessional. Whether we are participating in the program as a speaker, being recognized for something, or part of the audience, paying for the meal ticket to help promote the cause or organization, we want to feel that our time was well spent, rather than wish we had made an excuse not to be there.<br />
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So, what separates the "ho-hums" from the "hurrahs"? What makes an event that is well-executed, professional, and energized? Two very important elements: a well thought-out and professionally-planned program and an experienced Master/Mistress of Ceremonies (Emcee).<br />
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<strong><span style="font-size: large;">A well thought-out and professionally-planned program</span></strong><br />
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A good agenda takes into consideration the length and timing of the entire program. A well-planned agenda strategically places the sequence of the speakers for maximum effect and allocates the speaking times accordingly, while tightly weaving the entire program with lectern protocol and choreography of program participants. A good agenda considers the purpose, credibility, and reputation of speakers, as well as the purpose, goal, and direction of the program, so that the audience leaves the event feeling the purpose for attending was satisfied and the time was well spent.<br />
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<strong><span style="font-size: large;">An experienced Master/Mistress of Ceremonies</span></strong><br />
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An experienced Emcee can enhance any program by keeping the various elements of the program in check and flowing smoothly by monitoring:<br />
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<ul><li><strong>Program length</strong> - The Emcee is the timekeeper making sure the program stays on schedule.</li>
<li><strong>Program execution</strong> - An Emcee, experienced in elocution and articulation, can make a program flow smoothly, seemingly without effort and without embarrassing delays or confusion as to what comes next, or worse, who comes next in the program.</li>
<li><strong>Perceived professionalism</strong> - A program poorly executed is not only a direct reflection on the Chair of the event and the event committee, but may also impact the audience's perception of the sponsor in terms of professionalism and credibility. A less than professional program could damage a sponsor's image rather than enhance it.</li>
<li><strong>Audience mood</strong> - Irrespective of the type of event, the audience expects to be entertained by a well-executed, professional program that fulfills the purpose for which they attended. An experienced Emcee adds color and vitality, holding the audience's attention and managing the mood so that attendees have an enjoyable experience and a sense of satisfaction.</li>
<li><strong>Program pace</strong> - A program that drags on endlessly, is filled with empty pockets of silence or features self-centered, rambling speakers can be disastrous. A reputation of poorly executed, boring, or waste of time programs gets around in the community. For annual events, this may result in poor attendance and support for the event. A good Emcee monitors the pace of the program to avoid slow periods, maintain energy, and keep the audience from wanting to slip out the door during a strategic pause.</li>
</ul><br />
The importance of these very basic and crucial elements of any public speaking event are often overlooked. The results are manifested in the quality of the program. Can your event afford to be less than energetic, well-executed and professional? Is your event worth the effort to attend? Your credibility and professional image, or that of your client or organization, may be on the line.<br />
<br />
<div></div>Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-76020176647055164232011-02-06T14:26:00.002-06:002011-03-08T16:01:25.585-06:00Three Keys to Creating a Winning Event ProgramCongratulations! You have been assigned the task of putting together this year’s Annual Appreciation event for your company or organization. Before you think that it’s no big deal since you plan to copy last year’s Program Agenda and hope for the best, you might consider putting yourself in the place of a typical program attendee.<br />
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Have you attended a formal awards banquet luncheon or dinner recently? Was the experience positive (glad you attended, interesting and memorable) or negative (a torturous boring waste of your time, with long-winded speakers and an unprofessional execution)? Or have you found yourself at a sparsely attended fundraising event and considered for a moment, just sending in a contribution and coming up with some excuse for not attending?<br />
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Attending a poorly executed program or event can make you not only regret coming to the event but can also discourage you from attending next year’s. Attendees are not the only ones impacted. An event that is not up to par, speaks volumes about the organization itself. A Board of Directors that allows a mediocre program (or worse) to showcase its organization sends a message about how the organization itself is operating within. Sponsors, on the other hand, are happy to tie their brand with an organization and will continue to do so as long as it puts them in a positive light. <br />
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Still think that it’s no big deal? Think again. Fact is, at the end of the day, whether your program was a success or a flop, it will reflect on you, the person responsible for putting it all together. You will take the heat or be the hero. Rather than getting anxious about it, see this as your opportunity to make your event something that everyone will remember in a positive light, one that brings the quality, professionalism and organization to a new level, and generates interest for next year’s event in terms of sponsorships and attendance.<br />
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Here are three critical areas to consider that can help you create a successful formal event:<br />
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1) Substance and quality is everything. Remember, your program will only be as good as the people on the program’s lineup. Period. All the hoopla surrounding all the presenters is just icing on the cake. Whether your event has one high level speaker as the highlight of your event or whether you have several presenters in the program, make sure that they are interesting, relevant, exciting people, famous or even controversial. Use them as enticements or draws that make people want to come to your event. As a backdrop, use topical programs, fun entertainment and great food that says this is a “can’t miss event”. You should shoot high, but based on your budget, you may need a plan “B” or “C”, etc. You get what you pay for still goes but negotiations savvy goes a long way here. Start looking early. <br />
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2) A well thought-out, strategically planned program is critical. A well thought-out agenda strategically places the sequence of the speakers for maximum effect and allocates the speaking times accordingly, as it helps the Master of Ceremonies (Emcee) tightly weave the entire program, with choreography, proper etiquette and protocol around the lectern. When planning the event, always keep in mind the purpose, goal and direction of the program so that it never looses focus and maintains the excitement of the audience. This will be the surest way of putting your organization’s best foot forward in front of your sponsors and attendees. <br />
<br />
3) Acquire an experienced Emcee. A great Emcee enhances any program by keeping the various elements and dynamics of the program on track and controls the tone of the event, keeping it positive and energized. Experience with a great track record speaks volumes. Choose an Emcee carefully, besides being energetic, positive and upbeat, he/she should be familiar with proper lectern etiquette and protocol. Remember, just because the person may be a well known individual, doesn’t necessarily mean he or she is a good Emcee. Equally important, just because he or she is the Chair of the event, doesn’t automatically qualify them as the best person for the Emcee’s job.<br />
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The combination of great content, a well thought-out plan, coupled with an experienced Emcee who can pull it all together, are the elements needed for creating a professional, well-executed Program for your luncheon, banquet or dinner. The quality results you get will be closely tied to your efforts made towards quality, professionalism and substance that you have put into it. People will notice you and your team’s hard work, as it manifests in a smoothly run, dynamic and professional event that leaves attendees looking forward to next year’s event. It will reflect well on your organization, sponsors and yourself, building everyone’s credibility and brand. Isn’t your event worth the effort?<br />
<br />
Contributor<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-53298193948671854772010-11-22T17:03:00.001-06:002011-03-08T15:49:46.264-06:00Choices and AccountabilityNo matter what happens, we always have a choice in what we do about it. Even when it seems that there is no option, there is always something else that can be done. At the end of the day, what happens in our lives is the result of decisions that we make.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2011 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com1tag:blogger.com,1999:blog-9113437.post-44000500780467242652010-11-17T15:25:00.010-06:002011-03-08T15:49:46.269-06:00Eliminate Your Negative Thoughts to Alleviate StressA friend sent me via email, a cartoon by <a href="http://www.glasbergen.com/diet-health-fitness-medical/?album=2&gallery=22">Randy Glasbergen</a> depicting a doctor advising his overweight patient "What fits your busy schedule better, one hour a day of (stress relieving) exercise or being dead 24 hours a day?" While this was humorous and brought a chuckle, the implication is very serious. With all the negative news in these uncertain times, it's difficult to forget deadlines, small budgets and projects where your career hangs in the balance, much less stay positive. If you're a Manager or group leader, it becomes a challenge to motivate a staff that is overworked and is having to do more with less. If you're a team player reporting to a Lead, with the threat of possible cutbacks looming, tempers can flair and morale often takes a dive. Eventually, negative thoughts leading to stress, take hold of even the most positive worker. Stress affects different people in different ways but, if not dealt with, the end result is always the same: one's health suffers. Rather than taking stress pills or downing a couple of shots of tequila to "calm down," try simple mind techniques to eliminate the very negative thoughts causing your stress, as suggested by Dr. Benson of Harvard Medical School:<br />
<br />
<a href="http://video.about.com/stress/Positive-Thinking.htm">How to Eliminate Negative Thoughts And Ease Stress Video</a><br />
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Ok, so this is too "out there" for you - something the New Earthers are involved with (not you). The idea here is to TRY SOMETHING that works for you. Another technique you may want to try is to become aware of your body's negative reaction to outside events as they are happening and train yourself to immediately relax using a technique that works for you. Here's another suggestion:<br />
<br />
<a href="http://video.about.com/stress/Body-Awareness.htm">How to Relax Your Body to Reduce Your Stress Levels Video</a><br />
<br />
Again, whatever works for YOU and eases your stress, whether it's music, exercise, meditation or sitting quietly while breathing slowly, you can't afford to risk your health. Just DO something about it. Your health depends on it.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2010-11 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-33987503931224684032010-09-29T23:55:00.003-05:002011-03-08T15:49:46.273-06:00Is Twitter Ruining Public Speaking?I "attended" a real time webinar the other day and as the presenter showed his PowerPoint slides, he deviated from his presentation every 3-4 minutes to answer a question posed from the moving stream of webinar attendees displayed to the left of the screen. I couldn't help reading the conversations going on during the presentation between the attendees, many of which had NOTHING to do with the topic at hand! I am easily distracted naturally and soon found myself more interested in what the participants were discussing amongst themselves than what the presenter was saying. I liken it to a crowd of people in a room having conversations while a presenter is trying to make a presentation in front of the room where no one is really paying attention. <br />
<br />
Many attendees use their laptops during someone's presentation. My question is WHY? One could say it is for note-taking purposes (did you forget to write?) or emailing important information that simply can't wait until the talk is over (why don't you just exit the room and give up your seat to someone who indeed wants to be there and listen?) Some would even argue that it is now acceptable to use the laptop to Tweet or text to friends who are not able to attend the talk, and give them your opinion of the presentation being presented in real time. Am I missing something here? Can't you guys wait until you see each other in a few minutes out in the hall during a break or during lunch? Maybe I just don't get it. One thing I DO know: Good presenters spend many hours preparing a presentation for the benefit of the audience so that attendees walk away with the "nugget" of knowledge they came for. To be less than attentative by using electronic devices to Tweet or text is rude and disrespectful to the presenter.<br />
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Frankly, I wouldn't recommend having an app where the screen displays the discussions during live webinars. Way too distracting. It is also rude and undermines the value of the presenter and his/her information being presented. Presenters should either ask all electronic devices be turned off or for the diehards, periodically make a slide in the presentation with a Tweet set in quotes summarizing a key point(s) and give Tweeters a few moments to copy it into their Tweet or text messages. Other options are to open it up for questions at the end of the talk or use an app that has the "raise hand" option.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2010-11 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0tag:blogger.com,1999:blog-9113437.post-78933146823209763352010-08-18T11:49:00.102-05:002011-03-08T15:49:46.287-06:00Using Props to Transform Your Presentation into GoldI once opened a presentation in the usual fashion, thanking my introducer and enthusiastically welcoming the audience. Only this time, I placed a large chunk of pyrite, or Fool's Gold, on the table in front of me during my greeting. I soon engaged the audience, never alluding to the chunk of rock next to me but the audience's body language revealed that they expected some sort of explanation as to why it was there. I then began using phrases like "nuggets of information" and "nuggets of wisdom" when referring to key concepts and soon it became apparent that the chunk of "gold" symbolized the invaluable information I was sharing. The use of the pyrite proudly took center stage, and made my talk a memorable experience because of its relevance and tugs on the imagination as I spurted out words and phrases that made it real. Props are an excellent way to subliminally get the message across and can be very effective as long as they don't overpower the presentation, and don't take the attention off the speaker or the underlying message. The prop should support the verbal message by painting a picture the audience can visualize and relate to.<br />
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Long after the presentation has ended, the audience will recall the prop, the presentation and (hopefully), the presenter. A good visual aid that the audience can relate to, can be just as effective as a unique background on overheads or a strategically inserted media frame.<br />
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How effective? Although the following example wouldn't be appropriate during these times, it certainly made a lasting impression on me. I once attended a speech contest several years ago where the contestant was introduced and was asked to approach the lectern. He walked on stage as the audience applauded, and without saying a word, pulled a gun from his jacket and walked, gun pointed, to a nearby audience member. The audience member had been warned ahead of time, but to everyone else it was a heart-stopping moment of panic. As the audience gasped and recoiled in alarm, the speaker said, “No, no! It's a toy gun!”. He then slowly stepped back toward a nearby table, laid the toy gun down in full view, proceeded toward the lectern and began his speech.<br />
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“Ladies and gentlemen (pause)…at any time (pause)…in any place (pause)...any person can walk in and start shooting.”<br />
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His topic was on gun control and, as a result of that stunning introduction, he had the audience's full attention throughout the speech as he adamantly made his case for stricter gun regulation. He won the contest hands down.<br />
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While this degree of alarm to grab audience attention may not be appropriate in these times, a presentation can still be opened with (figuratively) guns blazing by using a well-placed prop that helps the audience visualize the message and paints a mental picture of key points. It can be as simple as a representative sample of the product being sold or it can be more abstract. The key is to give the listeners something visual that grabs and holds their attention so that it creates a lasting impression about the message long after the speaker has left the building. The opening portion of any talk is a critical part of the presentation. It determines whether or not the speaker is going to grab the audience's attention at the outset, as all great presentations should, and it sets the tone for the balance of the presentation. Props are a golden opportunity to transform a dull presentation into a memorable experience.<br />
<br />
Contributor:<br />
Irene P. Zucker<br />
VerbaCom® Executive Development<br />
<a href="http://www.verbacom.com/">http://www.verbacom.com/</a><br />
<br />
©2010-11 VerbaCom®IreneZhttp://www.blogger.com/profile/15514937326630638445noreply@blogger.com0